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Registration issues?
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Assuran
Cadet
Cadet


Joined: 03 Apr 2014
Posts: 17
Location: Central Ohio

PostPosted: Wed Dec 06, 2017 12:42 pm    Post subject: Registration issues? Reply with quote

Over on one of the Reddit d6 subforums, there are reports that people can't register.

Just passing it along:

https://www.reddit.com/r/StarWarsD6/comments/7h9jno/rancor_pit_are_the_forums_down/

edit: their/there fail.


Last edited by Assuran on Wed Dec 06, 2017 1:33 pm; edited 1 time in total
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Loc Taal
Grand Master (Admin Emeritus)


Joined: 17 Jun 2003
Posts: 806
Location: Wisconsin, USA

PostPosted: Wed Dec 06, 2017 1:21 pm    Post subject: Reply with quote

Assuran wrote:
Over on one of the Reddit d6 subforums, their are reports that people can't register.

Just passing it along:

https://www.reddit.com/r/StarWarsD6/comments/7h9jno/rancor_pit_are_the_forums_down/

Thanks for the heads up. I've sent a request to the new provider asking them to check on the error.
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CRMcNeill
Director of Engineering
Director of Engineering


Joined: 05 Apr 2010
Posts: 10603
Location: Redding System, California Sector, on the I-5 Hyperspace Route.

PostPosted: Wed Dec 06, 2017 4:24 pm    Post subject: Reply with quote

Loc Taal wrote:
Assuran wrote:
Over on one of the Reddit d6 subforums, their are reports that people can't register.

Just passing it along:

https://www.reddit.com/r/StarWarsD6/comments/7h9jno/rancor_pit_are_the_forums_down/

Thanks for the heads up. I've sent a request to the new provider asking them to check on the error.

Maybe we need a Sticky or an Announcement specifically for people who are having trouble registering. I know I've passed on a request or two since I have my personal email available...
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"No set of rules can cover every situation. It's expected that you will make up new rules to suit the needs of your game." - The Star Wars Roleplaying Game, 2R&E, pg. 69, WEG, 1996.
Jar-Jar Deb Kaadeb
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Whill
Supreme Chancellor (Site Admin)


Joined: 14 Apr 2008
Posts: 4263
Location: Columbus, OHIO, USA, Earth, The Solar System, The Milky Way Galaxy

PostPosted: Wed Dec 06, 2017 9:13 pm    Post subject: Reply with quote

Loc Taal wrote:
Assuran wrote:
Over on one of the Reddit d6 subforums, their are reports that people can't register.

Just passing it along:

https://www.reddit.com/r/StarWarsD6/comments/7h9jno/rancor_pit_are_the_forums_down/

Thanks for the heads up. I've sent a request to the new provider asking them to check on the error.

Thanks. I've got 6 registration requests and the system says the usernames are already taken, but they aren't.

CRMcNeill wrote:
Maybe we need a Sticky or an Announcement specifically for people who are having trouble registering. I know I've passed on a request or two since I have my personal email available...

That's coming, eventually.
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Loc Taal
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Joined: 17 Jun 2003
Posts: 806
Location: Wisconsin, USA

PostPosted: Fri Dec 08, 2017 1:00 pm    Post subject: Reply with quote

The registration issue has been resolved and people should be able to register again.
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garhkal
Sovereign Protector
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Joined: 17 Jul 2005
Posts: 11551
Location: Reynoldsburg, Columbus, ohio.

PostPosted: Fri Dec 08, 2017 4:22 pm    Post subject: Reply with quote

Yay. One of my budds over on dragonsfoot.org, mentioned he was having issues in registering, and was asking me to check for him..

He used the Email
mrzepplin at hotmail
and the user name he was going for, was DiogenesTheDope

If its good to go now, can i tell him, he should be getting approved in the next few days?
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Whill
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Joined: 14 Apr 2008
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PostPosted: Fri Dec 08, 2017 11:06 pm    Post subject: Reply with quote

garhkal wrote:
Yay. One of my budds over on dragonsfoot.org, mentioned he was having issues in registering, and was asking me to check for him..

He used the Email
mrzepplin at hotmail
and the user name he was going for, was DiogenesTheDope

If its good to go now, can i tell him, he should be getting approved in the next few days?

That is one I received but gave to Loc before the registration issue was fixed, and he said he processed it today. So your budd should be getting the registration email soon that has the temp password that he can use to log in and change the password. I just processed a new one that seemed to work like it should, so now I should be good to go with registrations.
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Last edited by Whill on Sat Dec 16, 2017 2:07 am; edited 1 time in total
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garhkal
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Joined: 17 Jul 2005
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Location: Reynoldsburg, Columbus, ohio.

PostPosted: Sat Dec 09, 2017 12:27 am    Post subject: Reply with quote

I'll let him know.. Thanks.
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Whill
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Joined: 14 Apr 2008
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Location: Columbus, OHIO, USA, Earth, The Solar System, The Milky Way Galaxy

PostPosted: Sun Dec 10, 2017 10:12 pm    Post subject: Reply with quote

garhkal wrote:
I'll let him know.. Thanks.

As a test, could you please ask him to post something here? If nothing else, he can post in this thread: Introduce Yourself. Thanks.
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garhkal
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Joined: 17 Jul 2005
Posts: 11551
Location: Reynoldsburg, Columbus, ohio.

PostPosted: Mon Dec 11, 2017 3:22 am    Post subject: Reply with quote

Will do!
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Whill
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Joined: 14 Apr 2008
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Location: Columbus, OHIO, USA, Earth, The Solar System, The Milky Way Galaxy

PostPosted: Tue Dec 12, 2017 12:30 am    Post subject: Reply with quote

garhkal wrote:
Will do!

He keeps trying to register again. Loc Taal said that after we do the registration piece, they get an email with the temporary password that they can use to log in. Here is his profile. Will you tell him to stop re-registering and to just try to log in with the password he was sent? He should have gotten the email around Dec 8th. Thanks.

http://www.rancorpit.com/forums/profile.php?mode=viewprofile&u=2487
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garhkal
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Joined: 17 Jul 2005
Posts: 11551
Location: Reynoldsburg, Columbus, ohio.

PostPosted: Tue Dec 12, 2017 12:40 am    Post subject: Reply with quote

PM sent to him..
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You cannot dodge it if you do not know it is coming, and you cannot hit it if you do not know its there.
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CRMcNeill
Director of Engineering
Director of Engineering


Joined: 05 Apr 2010
Posts: 10603
Location: Redding System, California Sector, on the I-5 Hyperspace Route.

PostPosted: Tue Dec 12, 2017 12:48 am    Post subject: Reply with quote

Tell him to check his Junk Mail folder, too. Some people's mailbox settings may automatically sort e-mail notifications into the wrong folder.
_________________
"No set of rules can cover every situation. It's expected that you will make up new rules to suit the needs of your game." - The Star Wars Roleplaying Game, 2R&E, pg. 69, WEG, 1996.
Jar-Jar Deb Kaadeb
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Whill
Supreme Chancellor (Site Admin)


Joined: 14 Apr 2008
Posts: 4263
Location: Columbus, OHIO, USA, Earth, The Solar System, The Milky Way Galaxy

PostPosted: Tue Dec 12, 2017 1:11 am    Post subject: Reply with quote

CRMcNeill wrote:
Tell him to check his Junk Mail folder, too. Some people's mailbox settings may automatically sort e-mail notifications into the wrong folder.

Good advice. I've had to create all these labels and filters to redirect emails because gmail auto-categorizes them. And now RancorPit.com forwards me emails too.

I am doing my part when the email comes and Loc Taal said they get the email, so I just wanted to make sure that was happening because none of the people that have been successfully registered in the past few weeks have posted anything yet.
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garhkal
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Joined: 17 Jul 2005
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Location: Reynoldsburg, Columbus, ohio.

PostPosted: Tue Dec 12, 2017 3:05 pm    Post subject: Reply with quote

Just saw a PM back and his hotmail is not showing it in his inbox OR his spam /junk box.. He said he will try again but with a DIFFERENT Email addy..
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It's Not who you kill, but how they die!
You cannot dodge it if you do not know it is coming, and you cannot hit it if you do not know its there.
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